bc111 Privacy Policy — Your Information Is Our Responsibility
All personal information you provide on the bc111 platform is protected through SSL encryption. We never share your information with third parties without your permission.
Introduction & Scope of Policy
bc111 is a secure and reliable online betting and casino platform operated for users in Bangladesh. We place the highest importance on our users' privacy, and through this Privacy Policy ("Policy") we want to inform you how we collect, store, use, and protect your personal information.
This policy applies to the use of bc111's website, mobile version, and all associated services. By creating an account on the platform or using any of its services, you are considered to have agreed to the terms of this privacy policy.
We may update this policy from time to time. In the event of changes, we will post a notice on the platform and the date of the latest update will be shown at the top of the policy. Users are advised to review this policy regularly.
What Information We Collect
2.1 Information Provided Directly
Information you provide directly when creating an account or using our services:
- Full name and date of birth
- Email address and mobile number
- Postal address
- Documents submitted for identity verification (national ID card, passport, or driving licence)
- Financial information — bKash, Nagad, Rocket, or bank account details (for transaction processing only)
2.2 Automatically Collected Information
Information our system automatically collects while you use the platform:
- IP address and device type
- Browser information and operating system
- Date and time of login and logout on the platform
- Gaming activity and betting history
- Transaction history and amounts
- Information obtained from cookies and similar tracking technologies
How We Use Your Information
bc111 uses your personal information for the following purposes:
Account Management
Your information is used to create, verify, and manage your account, to confirm your identity, and to maintain the security of the platform.
Financial Transactions
The necessary financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
Customer Service
Your information is used to resolve any complaints or questions you have, and to provide support via 24/7 live chat and email.
Legal Obligations
Information is retained as part of efforts to comply with applicable laws, regulations, and responsible gaming provisions, and to prevent fraud and money laundering.
Sharing Information with Third Parties
However, we may share your information in the following limited circumstances:
4.1 Payment Processors
Only the necessary financial information is shared with the relevant institutions to carry out financial transactions via bKash, Nagad, Rocket, and bank transfer. These third-party institutions act under our instructions and may not use your information for any other purpose.
4.2 Legal Requirements
If we are required to provide information pursuant to a lawful order from a legal authority or government body, or a court directive, we are obligated to do so. In such circumstances we provide only the information that is necessary.
4.3 Technology Service Providers
Technology service providers engaged to operate and maintain the platform's technical infrastructure work under strict confidentiality agreements. They are granted access to limited information solely for specific technical tasks.
4.4 Fraud Prevention
Necessary information may be shared with relevant authorities to detect and prevent fraud, money laundering, or other illegal activities.
Cookies & Tracking Technologies
Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, ensure security, and save your preferences. These cookies cannot be disabled.
Analytical Cookies
These cookies are used to understand how the platform is being used. Information such as which pages are visited most and what errors are occurring helps us improve the quality of our service.
Performance Cookies
These cookies are used to monitor the speed and performance of the platform. They help us manage server load and improve your overall user experience.
You can control most cookies by changing your browser settings. However, please note that disabling certain cookies may cause some platform features to not work properly.
Data Security Measures
We maintain industry-standard security measures to protect your personal and financial information on the bc111 platform. Our security infrastructure includes:
However, no digital system is entirely free of risk. For your security, we advise that you never share your password with anyone and refrain from logging into your bc111 account on public computers.
Data Retention Period
bc111 retains your information for as long as necessary to fulfil the relevant purposes. In determining how long to retain data, we consider the following:
- Active Account: All information is retained for as long as your account remains active.
- After Account Closure: Some information may need to be retained for a set period after an account is closed due to legal obligations, dispute resolution, or fraud prevention needs.
- Financial Transaction Records: Records of transactions via bKash, Nagad, Rocket, and bank transfer are retained for the period required by regulatory guidelines.
- Voluntary Deletion Request: If you request that your information be deleted, we will do so as quickly as possible after meeting our legal obligations.
Your Privacy Rights
Right to Access
You have the right to request to see what information we hold about you. This request can be made by emailing [email protected].
Right to Rectification
You have the right to request correction of any inaccuracies in your information. This can be done through account settings or via customer service.
Right to Erasure
In certain circumstances you have the right to request deletion of your personal information. However, some information may need to be retained due to legal obligations.
Right to Object to Processing
In certain cases you have the right to object to the processing of your information. Following your request, we will stop processing unless there is a legal justification to continue.
Protection of Minors' Information
bc111 does not knowingly collect personal information from any minor (person under the age of 21). Our platform is for adults only, and we take steps to verify age during account registration.
If we become aware that a minor's information has entered our system, we will immediately delete that information and close the associated account. If a parent or guardian believes a minor is using this platform, please contact us at [email protected].
Policy Changes & Contact
Policy Changes
bc111 reserves the right to change this privacy policy at any time. We will post a notice on the platform for significant changes. The updated policy will take effect from the date it is published.
We recommend that you review this policy regularly, especially when you start using new services from bc111.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact our customer service team:
We review all privacy-related requests as quickly as possible and with due care.
At bc111, your information is always protected
We believe transparency and trustworthiness are the foundation of a good platform. If you have any questions about this privacy policy, our 24/7 support team is always here for you.